<p><strong>Last updated:</strong> December 2025</p><p>WaCRM (“we”, “our”, or “us”) respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, store, and protect your information when you use our mobile application and related services.</p><h2>1. Information We Collect</h2><p>We collect only the information necessary to provide the service.</p><p><br></p><h3>a. Account Information</h3><p>When you create or use an account, we may collect:</p><p><br></p><ul><li>Name</li><li>Email address</li><li>Mobile number</li><li>Login credentials (encrypted)</li></ul><h3>b. Messaging &amp; Usage Data</h3><p>If you connect your WhatsApp account through official APIs or permitted integrations:</p><p><br></p><ul><li>Message metadata (timestamps, delivery status)</li><li>Message content processed only to display chats inside the app</li><li>Media files you choose to send, receive, or store</li></ul><p>We <strong>do not read, sell, or share message content for advertising purposes</strong>.</p><p><br></p><h3>c. Device Information</h3><ul><li>Device type and operating system</li><li>App version</li><li>Crash logs and performance diagnostics</li></ul><h3>d. Notifications</h3><p>If you choose to enable push notifications, we store a notification token to deliver alerts.</p><p>Notifications are <strong>optional</strong> and can be disabled at any time.</p><h2>2. How We Use Information</h2><p>We use collected information to:</p><p><br></p><ul><li>Provide and operate the WaCRM app</li><li>Authenticate users</li><li>Display and manage chat inboxes</li><li>Send optional notifications</li><li>Improve app performance and reliability</li><li>Provide customer support</li></ul><p>We do <strong>not</strong> use your data for advertising or marketing without consent.</p><h2>3. WhatsApp &amp; Third-Party Services</h2><p>WaCRM integrates with:</p><p><br></p><ul><li>Official WhatsApp Cloud API (by Meta)</li><li>Other optional third-party services configured by the user</li></ul><p>Data shared with third-party services is limited to what is required for the selected integration and is governed by their respective privacy policies.</p><h2>4. Payments &amp; Subscriptions</h2><p>WaCRM <strong>does not process payments, subscriptions, or in-app purchases</strong> within the mobile app.</p><p>Any account access or feature availability is provisioned externally by businesses or administrators and is not purchased inside the app.</p><h2>5. Data Sharing</h2><p>We do <strong>not sell or rent personal data</strong>.</p><p>We may share information only:</p><p><br></p><ul><li>When required by law</li><li>To comply with legal obligations</li><li>To protect rights, safety, or security</li></ul><h2>6. Data Storage &amp; Security</h2><ul><li>Data is stored securely using industry-standard safeguards</li><li>Access is restricted to authorized systems only</li><li>We use encryption where applicable</li></ul><p>Despite best efforts, no system is 100% secure.</p><h2>7. User Rights</h2><p>You have the right to:</p><p><br></p><ul><li>Access your personal data</li><li>Request correction or deletion of your data</li><li>Disable notifications at any time</li><li>Request account deletion</li></ul><p>To request account deletion or data removal, contact us using the details below.</p><h2>8. Children’s Privacy</h2><p>WaCRM is <strong>not intended for users under the age of 13</strong>.</p><p>We do not knowingly collect data from children.</p><h2>9. Changes to This Policy</h2><p>We may update this Privacy Policy from time to time.</p><p>Any changes will be posted on this page with an updated date.</p><h2>10. Contact Us</h2><p>If you have any questions about this Privacy Policy or your data, contact us at:</p><p><strong>Email:</strong> support@codeyon.com</p><p class="ql-align-justify"><strong>Website:</strong> <a href="https://codeyon.com" rel="noopener noreferrer" target="_blank">https://codeyon.com</a></p>